Server config is_dir() returns false, path_uploads_unavailable, rewrites_uploads

The plugin was functioning correctly but yesterday I noticed an error without any known changes to the system.

Server configuration error The path for the /uploads file does not exist (the is_dir() function returns false). Use the webpc_dir_path filter to set the correct path. The current path is: /mnt/web602/b3/29/512302729/htdocs/STRATO-apps/wordpress_01/app/mnt/web010/b3/29/512302729/htdocs/STRATO-apps/wordpress_01/app/wp-content/uploads.

error codes: path_uploads_unavailable, rewrites_uploads_blocked

I added the following code to the function.php as recomended in the FAQ

add_filter( 'webpc_dir_name', function( $path, $directory ) {
    switch ( $directory ) {
        case 'uploads':
            return 'wp-content/uploads';
        case 'webp':
            return 'wp-content/uploads-webpc';
        case 'plugins':
            return 'wp-content/plugins';
        case 'themes':
            return 'wp-content/themes';
    }
    return $path;
}, 10, 2 );

This resolves the error in the plugin but then no images are loaded on my website (404 image not found).

“Settings > Media > Store uploads in this folder” is set to /mnt/web010/b3/29/512302729/htdocs/STRATO-apps/wordpress_01/app/wp-content/uploads and access permissions are set to 755.

Here is the screenshot of my help center https://ibb.co/X4HD6n6

I also read this thread regarding a similar issue but unfortunaterly it was not helpful in my case.

Could you please provide guidance on how to resolve these issues? What steps should I follow to correct these errors and prevent them from occurring in the future?

Thank you in advance for your assistance and cooperation.

Kind regards,
kaschrader

• This topic was modified 7 months, 4 weeks ago by kaschrader.

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