• Resolved MikeAlan

    (@mikealan)


    I am setting up Postie for the first time and I am getting the error: [0] => -ERR [AUTH] Authentication failed.
    I know the email account is setup correctly on the server as I can receive emails on my tablet using the same account details.
    I am using the most recent version of WordPress and Buddypress.
    Any suggestions would be welcome.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Wayne Allen

    (@wayneallen-1)

    Some hosts don’t allow outbound connections. See https://postieplugin.com/faq/postie-wont-connect-mailserver/

    You may have to talk to your hosting support team.

    Thread Starter MikeAlan

    (@mikealan)

      Debug listing

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    BuddyPress Xprofile Custom Field Types plugin needs Buddypress Xprofile Component. Please enable Xprofile first.

    postiePostie Settings (v1.9.38)
    Starting mail fetch
    WordPress datetime: 2019-10-24 16:27:15
    doing postie_session_start
    wp_content_path: /home/zf2gx5tv/public_html/build/wp-content
    OS: Linux lhcp1060.webapps.net 2.6.32-954.3.5.lve1.4.59.el6.x86_64 #1 SMP Thu Dec 6 05:11:00 EST 2018 x86_64
    PHP version: 7.3.9
    PHP error_log: error_log
    PHP log_errors: On
    PHP get_temp_dir: /tmp/
    PHP disable_functions:
    PHP cURL version: 7.62.0
    MySQL Version: 5.6.30
    WordPress Version: 5.2.4
    WordPress Singlesite
    WP_TEMP_DIR: (none)
    WP_HOME: (none)
    home_url(): https://elmfieldschoolalumni.uk/build
    WP_SITEURL: (none)
    site_url(): https://elmfieldschoolalumni.uk/build
    WP_DEBUG: On
    WP_DEBUG_DISPLAY: On
    WP_DEBUG_LOG: Off
    WP_MAX_MEMORY_LIMIT: 256M (default)
    WP_MEMORY_LIMIT: 40M
    imagick version:
    gd version: 7.3.9
    image editor not supported: WP_Image_Editor_Imagick
    image editor supported: WP_Image_Editor_GD
    WP_Image_Editor_GD supports: image/jpeg
    WP_Image_Editor_GD supports: image/png
    WP_Image_Editor_GD supports: image/gif
    Registered image sizes
    Array
    (
    [0] => thumbnail
    [1] => medium
    [2] => medium_large
    [3] => large
    [4] => post-thumbnail
    [5] => evolve-post-thumbnail
    [6] => evolve-slider-thumbnail
    [7] => evolve-tabs-img
    [8] => evolve-testimonial-avatar
    [9] => evolve-related-img
    [10] => evolve-portfolio-square
    [11] => evolve-portfolio-small
    [12] => evolve-portfolio-medium
    [13] => evolve-portfolio-img
    )
    No registered filters for image_downsize
    No registered filters for wp_handle_upload
    No registered filters for wp_get_attachment_thumb_file
    No registered filters for wp_handle_upload_prefilter
    No registered filters for wp_handle_sideload_prefilter
    No registered filters for pre_move_uploaded_file
    image memory limit: 256M
    DISABLE_WP_CRON: Off
    ALTERNATE_WP_CRON: Off
    WP_CRON_LOCK_TIMEOUT: 60
    iconv: present
    Active plugins
    Array
    (
    [0] => MyFontsWebfontsKit/MyFontsWebfontsKit.php
    [1] => advanced-iframe-custom/advanced-iframe-custom.php
    [2] => advanced-iframe/advanced-iframe.php
    [3] => amr-shortcode-any-widget/amr-shortcode-any-widget.php
    [4] => bp-xprofile-custom-field-types/bp-xprofile-custom-field-types.php
    [5] => buddypress/bp-loader.php
    [6] => child-theme-configurator/child-theme-configurator.php
    [7] => contact-form-7/wp-contact-form-7.php
    [8] => create-and-assign-categories-for-pages/create-and-assign-categories-for-pages.php
    [9] => custom-facebook-feed-pro/custom-facebook-feed.php
    [10] => debug-bar-list-dependencies/debug-bar-list-dependencies.php
    [11] => debug-bar/debug-bar.php
    [12] => drag-and-drop-multiple-file-upload-contact-form-7/drag-n-drop-upload-cf7.php
    [13] => easy-fancybox/easy-fancybox.php
    [14] => gutenberg/gutenberg.php
    [15] => health-check/health-check.php
    [16] => if-menu/if-menu.php
    [17] => iframe/iframe.php
    [18] => jquery-in-posts-pages/index.php
    [19] => mediapress/mediapress.php
    [20] => php-compatibility-checker/wpengine-phpcompat.php
    [21] => plugins-list/plugins-list.php
    [22] => postie/postie.php
    [23] => shortcodes-ultimate/shortcodes-ultimate.php
    [24] => theme-my-login/theme-my-login.php
    [25] => tinymce-advanced/tinymce-advanced.php
    [26] => tml-moderation/tml-moderation.php
    [27] => tml-profiles-1.0.7/tml-profiles.php
    [28] => tml-redirection/tml-redirection.php
    [29] => updraftplus/updraftplus.php
    [30] => user-submitted-posts/user-submitted-posts.php
    [31] => wp-fb-autoconnect/Main.php
    [32] => wp-gdpr-compliance/wp-gdpr-compliance.php
    [33] => wp-google-maps/wpGoogleMaps.php
    [34] => wp-optimize/wp-optimize.php
    )
    Postie is in /home/zf2gx5tv/public_html/build/wp-content/plugins/postie/
    Postie Version: 1.9.38
    POSTIE_DEBUG: On
    No registered filters for postie_filter_email
    No registered filters for postie_filter_email2
    No registered filters for postie_filter_email3
    No registered filters for postie_author
    No registered filters for postie_post_before
    No registered filters for postie_post_after
    No registered filters for postie_file_added
    No registered filters for postie_gallery
    No registered filters for postie_comment_before
    No registered filters for postie_comment_after
    No registered filters for postie_category_default
    Registered filters for postie_log_debug
    Registered filters for postie_log_error
    No registered filters for postie_session_start
    No registered filters for postie_session_end
    No registered filters for postie_preconnect
    No registered filters for postie_post_pre
    No registered filters for postie_email_reject_recipients
    No registered filters for postie_email_notify_recipients
    No registered filters for postie_email_reject_subject
    No registered filters for postie_email_notify_subject
    No registered filters for postie_email_reject_body
    No registered filters for postie_place_media
    No registered filters for postie_place_media_before
    No registered filters for postie_place_media_after
    No registered filters for postie_raw
    No registered filters for postie_bare_link
    No registered filters for postie_category
    No registered filters for postie_file_added_pre
    No registered filters for postie_include_attachment
    default_charset: UTF-8
    DB_CHARSET: utf8mb4
    DB_COLLATE: database default
    WordPress encoding: UTF-8
    memory at start of email processing: 80156656
    getemails: Connecting to POP3.hosts.co.uk:110 (pop3)
    getemails: procol: pop3
    pConnection: mailbox: INBOX
    Connecting via Socket
    Socket: POP3.hosts.co.uk:110
    Socket error: 0 – (Resource id #1465)
    Socket: POP3
    socket read (1) :+OK Namesco Mail Server Ready
    socket write: USER elmfieldschoolalumni.uk
    socket read (1) :+OK
    socket write: (login) LOGIN/APOP/PASS
    socket read (1) :-ERR [AUTH] Authentication failed.
    getemails: POP3 – Could not connect to POP3 server POP3.hosts.co.uk on port 110. Array
    (
    [0] => -ERR [AUTH] Authentication failed.
    )
    There are 0 messages to process
    Array
    (
    [add_meta] => no
    [admin_username] => admin
    [allow_html_in_body] => 1
    [allow_html_in_subject] => 1
    [allow_subject_in_mail] => 1
    [audiotemplate] => {FILENAME}
    [audiotypes] => Array
    (
    [0] => m4a
    [1] => mp3
    [2] => ogg
    [3] => wav
    [4] => mpeg
    )

    [authorized_addresses] => Array
    (
    )

    [banned_files_list] => Array
    (
    )

    [confirmation_email] =>
    [convertnewline] => 0
    [converturls] => 1
    [custom_image_field] => 0
    [default_post_category] => 1
    [category_match] => 1
    [default_post_tags] => Array
    (
    )

    [default_title] => Live From The Field
    [delete_mail_after_processing] => 1
    [drop_signature] => 1
    [filternewlines] => 1
    [forward_rejected_mail] => 1
    [icon_set] => silver
    [icon_size] => 32
    [auto_gallery] => 0
    [image_new_window] =>
    [image_placeholder] => #img%#
    [images_append] => 1
    [imagetemplate] => {CAPTION}
    [imagetemplates] => Array
    (
    [simple_link] => {FILENAME}
    [no_wrappers] => {CAPTION}
    [wordpress_default] => {CAPTION}
    [thumbnail_left] => <div style=”float:left;margin-right:10px;”>{CAPTION}</div>
    [thumbnail_right] => <div style=”float:right;margin-left:10px;”>{CAPTION}</div>
    [robert_felty] => <div style=”margin-right:10px;background:black;color:white;padding:2px; width:{MEDIUMWIDTH};float:left”>{CAPTION}<div style=”padding:.2em;text-align:left”>{CAPTION}</div></div>
    [postie_legacy] => <div class=”postie-image-div”>{FILENAME}</div>
    [custom] =>
    )

    [input_protocol] => pop3
    [input_connection] => sockets
    [interval] => twiceperhour
    [mail_server] => POP3.hosts.co.uk
    [mail_server_port] => 110
    [mail_userid] => elmfieldschoolalumni.uk
    [maxemails] => 0
    [message_start] =>
    [message_end] =>
    [message_encoding] => UTF-8
    [message_dequote] => 1
    [post_status] => publish
    [prefer_text_type] => plain
    [return_to_sender] => 0
    [role_access] => Array
    (
    [contributor] => 1
    )

    [selected_audiotemplate] => simple_link
    [selected_imagetemplate] => wordpress_default
    [selected_video1template] => custom
    [selected_video2template] => simple_link
    [shortcode] =>
    [sig_pattern_list] => Array
    (
    [0] => –\s?[\r\n]?
    [1] => –\s
    [2] => —
    [3] => —
    )

    [smtp] => Array
    (
    )

    [start_image_count_at_zero] => 0
    [supported_file_types] => Array
    (
    [0] => application
    )

    [turn_authorization_off] => 0
    [time_offset] => 1
    [video1template] => [video width="568" height="320" {g]
    [video1types] => Array
    (
    [0] => mp4
    [1] => mpeg4
    [2] => 3gp
    [3] => 3gpp
    [4] => 3gpp2
    [5] => 3gp2
    [6] => mov
    [7] => mpeg
    [8] => quicktime
    )

    [video2template] => {FILENAME}
    [video2types] => Array
    (
    [0] => x-flv
    )

    [video1templates] => Array
    (
    [simple_link] => {FILENAME}
    [small] => <object classid=”clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B” codebase=”https://www.apple.com/qtactivex/qtplugin.cab&#8221; width=”128″height=”96″> <param name=”src” value=”{FILELINK}” /> <param name=”autoplay” value=”no” /> <param name=”controller” value=”true” /> <embed src=”{FILELINK}” width=”128″ height=”96″autoplay=”no” controller=”true” type=”video/quicktime” pluginspage=”https://www.apple.com/quicktime/download/&#8221; width=”128″ height=”110″ scale=”tofit”></embed> </object>
    [medium] => <object classid=”clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B” codebase=”https://www.apple.com/qtactivex/qtplugin.cab&#8221; width=”320″height=”240″> <param name=”src” value=”{FILELINK}” /> <param name=”autoplay” value=”no” /> <param name=”controller” value=”true” /> <embed src=”{FILELINK}” width=”320″ height=”240″autoplay=”no” controller=”true” type=”video/quicktime” pluginspage=”https://www.apple.com/quicktime/download/&#8221; width=”320″ height=”260″ scale=”tofit”></embed> </object>
    [medium_widescreen] => <object classid=”clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B” codebase=”https://www.apple.com/qtactivex/qtplugin.cab&#8221; width=”480″height=”270″> <param name=”src” value=”{FILELINK}” /> <param name=”autoplay” value=”no” /> <param name=”controller” value=”true” /> <embed src=”{FILELINK}” width=”480″ height=”270″autoplay=”no” controller=”true” type=”video/quicktime” pluginspage=”https://www.apple.com/quicktime/download/&#8221; width=”480″ height=”290″ scale=”tofit”></embed> </object>
    [large] => <object classid=”clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B” codebase=”https://www.apple.com/qtactivex/qtplugin.cab&#8221; width=”480″height=”360″> <param name=”src” value=”{FILELINK}” /> <param name=”autoplay” value=”no” /> <param name=”controller” value=”true” /> <embed src=”{FILELINK}” width=”480″ height=”360″autoplay=”no” controller=”true” type=”video/quicktime” pluginspage=”https://www.apple.com/quicktime/download/&#8221; width=”480″ height=”380″ scale=”tofit”></embed> </object>
    [large_widescreen] => <object classid=”clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B” codebase=”https://www.apple.com/qtactivex/qtplugin.cab&#8221; width=”640″height=”360″> <param name=”src” value=”{FILELINK}” /> <param name=”autoplay” value=”no” /> <param name=”controller” value=”true” /> <embed src=”{FILELINK}” width=”640″ height=”360″autoplay=”no” controller=”true” type=”video/quicktime” pluginspage=”https://www.apple.com/quicktime/download/&#8221; width=”640″ height=”380″ scale=”tofit”></embed> </object>
    [vshortcode] => [video width="568" height="320" {FILETYPE}="{FILELINK}"][/video]
    [custom] =>
    )

    [video2templates] => Array
    (
    [simple_link] => {FILENAME}
    [small] => <object classid=”clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B” codebase=”https://www.apple.com/qtactivex/qtplugin.cab&#8221; width=”128″height=”96″> <param name=”src” value=”{FILELINK}” /> <param name=”autoplay” value=”no” /> <param name=”controller” value=”true” /> <embed src=”{FILELINK}” width=”128″ height=”96″autoplay=”no” controller=”true” type=”video/quicktime” pluginspage=”https://www.apple.com/quicktime/download/&#8221; width=”128″ height=”110″></embed> </object>
    [medium] => <object classid=”clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B” codebase=”https://www.apple.com/qtactivex/qtplugin.cab&#8221; width=”320″height=”240″> <param name=”src” value=”{FILELINK}” /> <param name=”autoplay” value=”no” /> <param name=”controller” value=”true” /> <embed src=”{FILELINK}” width=”320″ height=”240″autoplay=”no” controller=”true” type=”video/quicktime” pluginspage=”https://www.apple.com/quicktime/download/&#8221; width=”320″ height=”260″></embed> </object>
    [medium_widescreen] => <object classid=”clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B” codebase=”https://www.apple.com/qtactivex/qtplugin.cab&#8221; width=”480″height=”270″> <param name=”src” value=”{FILELINK}” /> <param name=”autoplay” value=”no” /> <param name=”controller” value=”true” /> <embed src=”{FILELINK}” width=”480″ height=”270″autoplay=”no” controller=”true” type=”video/quicktime” pluginspage=”https://www.apple.com/quicktime/download/&#8221; width=”480″ height=”290″></embed> </object>
    [large] => <object classid=”clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B” codebase=”https://www.apple.com/qtactivex/qtplugin.cab&#8221; width=”480″height=”360″> <param name=”src” value=”{FILELINK}” /> <param name=”autoplay” value=”no” /> <param name=”controller” value=”true” /> <embed src=”{FILELINK}” width=”480″ height=”360″autoplay=”no” controller=”true” type=”video/quicktime” pluginspage=”https://www.apple.com/quicktime/download/&#8221; width=”480″ height=”380″></embed> </object>
    [large_widescreen] => <object classid=”clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B” codebase=”https://www.apple.com/qtactivex/qtplugin.cab&#8221; width=”640″height=”360″> <param name=”src” value=”{FILELINK}” /> <param name=”autoplay” value=”no” /> <param name=”controller” value=”true” /> <embed src=”{FILELINK}” width=”640″ height=”360″autoplay=”no” controller=”true” type=”video/quicktime” pluginspage=”https://www.apple.com/quicktime/download/&#8221; width=”640″ height=”380″></embed> </object>
    [flv_embed] => [flv:{FILELINK} 480 270]
    [custom] =>
    )

    [wrap_pre] => no
    [featured_image] => 0
    [include_featured_image] => 1
    [email_tls] =>
    [post_format] => standard
    [post_type] => post
    [generaltemplates] => Array
    (
    [postie_default] => {ICON} {FILENAME}
    [simple_link] => {FILENAME}
    [custom] =>
    )

    [generaltemplate] => {ICON} {FILENAME}
    [selected_generaltemplate] => postie_default
    [generate_thumbnails] => 1
    [reply_as_comment] => 1
    [force_user_login] => 0
    [auto_gallery_link] => Default
    [ignore_mail_state] =>
    [strip_reply] => 1
    [postie_log_error] => 1
    [postie_log_debug] => 0
    [category_colon] => 1
    [category_dash] => 1
    [category_bracket] => 1
    [prefer_text_convert] => 1
    [category_remove] => 1
    [ignore_email_date] => 0
    [use_time_offset] => 0
    [postie_log_error_notify] => (All Admins)
    [image_resize] => 1
    )
    Mail fetch complete, 0 emails
    doing postie_session_end
    memory at end of email processing: 80165624

    Plugin Author Wayne Allen

    (@wayneallen-1)

    You might check the user name. It doesn’t appear to be a valid email address.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Server authentication failed.’ is closed to new replies.