Sermon Attachments and Audio Player Not Showing Up on Individual View

I’ve updated to 2.8.4 and there is still no content in my individual sermons. Has anyone else experienced this problem? And I’ve tried rolling back to 2.7 (which worked earlier for me) but that doesn’t show content either. I’ve tried a few other versions in between, but can’t find a version in which I can see content on my sermons. Any suggestions?

Hey Steven,

Thank you for your patience. One of the most common issues is cache. Can you please answer the following questions:
– Do you have any installed plugins that are related to cache/site speedup/etc? (Such as WP Rocket, etc)
– Does your hosting provider has cache? (SiteGround is one of them that has it)
– Lastly, have you cleared cache for your browser? (easiest way to do it on Chrome is to press and hold Ctrl key and then to press F5)

2.7 and 2.8 use completely different rendering engines, content would show up in 2.7 for sure if it doesn’t in 2.8.3

Other users have reported that 2.8.3 fixed their issues, but I’m not saying that you don’t have an issue. It’s probably just a different environment. ??

Let us know about the cache, and if it still does not work, please contact me directly to [email protected] (also please include some temporary WordPress logins, I will take a look ASAP)

Thanks again ??

I seem to still be having this problem as well. I am even seeing it with recent sermons I have just entered. The individual view looks like it has almost no css in the sermon section as it comes out such as:

“Sunday, December 27, 2015Bible Text: Psalm 37:3-5 | Dan CogginsSeries: Special Messages”

and there is no player as others have said. The sermons look fine on all other views and the players show and work fine there too.

I have version 2.8.6 and have since it was released. I have WP Super Cache – but I have had it turned off now for several days and still have the same issue.

Let me know what else could be done. Thanks for the help.

• This reply was modified 7 years, 3 months ago by jasonnbc.

Hi @jasonnbc,

Thanks for contacting us.

Could you please tell us what theme are you using?

And also, an URL to your website, if possible. ??

If you’d like, you can email me to [email protected] (but please include this thread URL in the email!)

Let’s sort it out quickly ??

Nikola – Thanks for the quick follow up. I sent you an email with the details.

Just in case others come back here to find an answer, Nikola diagnosed my site and found out I still had so very old views from a prior release. Those were removed/updated and now my individual view works great. Thanks Nikola!