Serious issue with PayPal IPN after switching to this plugin

  • Resolved Pratik Chaskar

    (@pratikchaskar)


    3 years, 3 months ago

    I am facing a serious issue with PayPal IPN after switching from WooCommerce PayPal Checkout Gateway to WooCommerce PayPal Payments.

    Earlier I am using WooCommerce PayPal Checkout Gateway on my store.

    Before a week, I have switched to the new payment gateway WooCommerce PayPal Payments and since that time our PayPal IPN not working smoothly. It shows retrying or failed status for most of the requests. Here is a screenshot.

    What could be the reason behind this?

    As I am having older subscriptions with WooCommerce PayPal Checkout Gateway, I have kept this plugin activated on the website but disabled it from the Payment methods screen. Here is a screenshot.

    What action do I need to take with the IPN so my?older subscription payments associated with the older plugin as?well as new payments will work smoothly?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Andreas W.

    (@aweissinpsyde)

    Hello @pratikchaskar

    maybe PayPal had a technical issue but can you please check the log files of the plugin? When logging has been enabled in the plugin settings there should be log files under WooCommerce > Status > Logs

    Please contact PayPal too. I think they will see a little more than us in the log files.

    Thank you
    Kind regards
    Andreas

    I’m having the same issue on my site. Seems like at the least this “updated” plugin needs to come with a warning and instructions for installing if a store has been using the older method for some time.

Viewing 2 replies - 1 through 2 (of 2 total)
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