Series page shows weekly event every day

  • Resolved ohliza

    (@ohliza)


    1 year, 6 months ago

    The series has 8 recurring events, and they show that way on the main calendar and widget. But not the series page. There the first event of the series appears as a link every day then the next week that event repeats 7 times, etc.

    We do have a Pro license, I just can’t find the login info to get that support at present.

    • This topic was modified 1 year, 6 months ago by ohliza.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Darian

    (@d0153)

    Hi @ohliza

    Thanks for your message. Unfortunately, we cannot provide support in this forum for premium users.

    For us to help you better, please open a Support Ticket on our Help Desk.

    You’ll hear from one of my colleagues soon!

    Thread Starter ohliza

    (@ohliza)

    My client is stuck in some kind of password reset loop, so cannot request pro support. I have a license key, will that work?

    Plugin Support Darian

    (@d0153)

    Hi @ohliza

    If you’re having an issue with your account, please submit a support ticket and please indicate your license key from there as well.

    Regarding the Series page issue, please submit a separate support ticket and mention all the necessary details, including your license key (to confirm that you’re a premium user).

    See- https://share.getcloudapp.com/DOuKW4po

    Thread Starter ohliza

    (@ohliza)

    I can’t submit a support ticket without first logging in. BUt I see, I submitted a support ticket for help logging in so that I can then submit one for my actual question…..

    Plugin Support Darian

    (@d0153)

    Hi @ohliza

    Thanks for your response.

    I’d be closing this thread, and please do not hesitate to bump a new thread on our way if you still can’t contact our Help Desk.

Viewing 5 replies - 1 through 5 (of 5 total)
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