Sequential orders increasing by two

  • Resolved richsadams

    (@richsadams)


    3 years, 3 months ago

    I’m testing out the sequential orders module for a client. When I set the module to “Sequential” and set the next order number, all subsequent orders (including the very first one) increase by two, not one. IOW setting the next order to 1234, the next order processed is 1236 and the order after that is 1238, after that 1240.

    How can this be corrected so that the orders increase by one, ie; 1234, 1235, 1236, etc.?

    WP v5.8
    WC v5.6.0
    Booster for WC v5.4.5

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • I am having this exact same issue with the new woo update… It is causing havoc on my client’s store and they are furious. Is there a solution???

    Thread Starter richsadams

    (@richsadams)

    @webguyjon79, just as an FYI, I was testing Booster’s “sequential orders” and some other modules to see if Booster could replace some existing plugins including the “Custom Order Numbers for WooCommerce” plugin on a staging site. That’s when I ran into the sequential order number issue. The staging site is also on WC v5.6.0.

    The “Custom Order Numbers for WooCommerce” plugin is working normally on my client’s live site so it looks like an issue with the Booster plugin, possibly triggered by the latest version of W.C.?

    Thanks for the reply, That’s exactly what I am thinking after looking into it further. It’s booster

    Plugin Author Pluggabl

    (@pluggabl)

    Hello,

    We released an update 6 hours ago with the fix, please update Booster on your website.

    If you updated Booster today and are still facing this issue do lets us know.

    Thread Starter richsadams

    (@richsadams)

    @pluggabl, success! I updated to Version 5.4.6 on the staging site, placed five separate orders and the “Order Numbers” sequential order numbering is now working as expected.

    Thank you very much for the prompt support!

    I don’t see an update but I have Version 5.4.6 installed and I don’t believe I have done an update today.

    Is there a way to run a test order without running an actual order so I can tell if you have fixed it or not?

    It’s ok, I believe it is working properly again. Wheew,… my client was angry at me over this. Super glad it got worked out.

    Thread Starter richsadams

    (@richsadams)

    @webguyjon79, glad it’s working for you now.

    FWIW this particular client site is on SiteGround where you can create staging sites by cloning the live site. I test everything out on the staging site before implementing it.

    Here’s a good article about creating staging sites if your host provider doesn’t offer it:

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

Viewing 8 replies - 1 through 8 (of 8 total)
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