separate welcome emails for b2b and b2c

Hi there,

Glad to assist,

Can you please clarify: are you using only B2BKing Core (the plugin here), or also B2BKing Pro? There are some differences in functionality in this area.

the message when a b2b customer registers is not appearing.

Here can you clarify, which specific message are you referring to? Do you mean the approval message? (e.g. “your account is pending approval…”).

Kind regards,

Stefan

Hello,

Yes I am using b2bking core.
and you are correct I am referring to your account is pending approval… message.

is it a pro functionality ?

Thank you for clarifying,

Normally B2BKing adds that message to the “customer_new_account” email automatically (in both the Core and Pro version, this is not different).

Are you trying to see that message in the Villatheme customizer? You would not be able to see that, as it’s automatically added, only for users that need approval. So usually the plugin should be able to add it automatically, unless there is a specific conflict with the email customizer that prevents it from adding it.

Previously you mentioned checking if the user is B2B or B2C: you can do that with PHP code programmatically, but for that I think you would need to edit the .php template directly, as I don’t think there would be a way to do it within the customizer.