SEPA Direct Debit aren’t showed

  • Resolved Enrilor

    (@enrilor)


    5 years, 4 months ago

    I’m testing this plugin to receive SEPA direct debit recurring payment with mollie. In mollie dashboard I have enabled the following payment’s
    SEPA Direct Debit
    SEPA Transfer
    I get this error
    Creating payment failed: Error executing API call (request): No suitable payment methods found.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor davdebcom

    (@davdebcom)

    Did you also enable a first payment method type like iDEAL or Bancontact? They are needed to get the mandate.

    Also, is SEPA already activated by Mollie?

    Are you not Dutch by the way? Just wondering because I am considering translating my website.

    Thread Starter Enrilor

    (@enrilor)

    No iDEAL and Bancontact are not used by Italian Bank.
    Yes SEPA is activated.
    Yes if you should translate site in English should very appreciated. Now I used Google to translate it.
    So I should ask to Mollie support ?

    Plugin Contributor davdebcom

    (@davdebcom)

    You can’t use SEPA alone with Mollie, it needs a first payment…. Sorry for the inconveniences, please let me know if I can help with something else.

    You can use credit card for recurring payments without iDEAL etc.

    Does that answer your question?

    Plugin Contributor davdebcom

    (@davdebcom)

    Hi

    Hope my replies helped, otherwise please let me know so we can investigate this ??

    Kind regards
    David

Viewing 4 replies - 1 through 4 (of 4 total)
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