SEO menu missing on Multisite subsite

  • Resolved nutsonshells

    (@nutsonshells)


    4 years, 10 months ago

    Hi Guys,
    We have a Multisite set up and some of our subsites run the SEO Yoast plugin.

    As a Super Admin I can see the menu on all subsites, but an Administrator can’t see the menu on any of the subsites and also has the “Advanced” section is missing on a post/page.

    The main site shows both the menu and the advanced section for Administrators, just the subsites are not displaying.

    I can’t seem to find any settings to change this.

    Please can you advise how I can fix this.

    Thanking you in advance.

    Kind regards
    Regine

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support devnihil

    (@devnihil)

    Can you please confirm you are using the most recent Yoast v12.9.1? You can learn more about updating here: https://kb.yoast.com/kb/how-can-i-update-my-gtrr-plugin/

    ?If you update to the most current version of Yoast SEO, does this resolve the issue?

    If you have already confirmed that both Yoast SEO and WordPress are up to date and the issue is still occurring, we would next recommend performing a conflict check to determine whether another plugin or theme is interfering with the Yoast plugin.The fastest way to do this is to?deactivate all non-Yoast plugins and switch to a standard theme?like?Twenty Nineteen.?Test this on your development or staging site, if you have one. If not, we recommend using the?Health Check & Troubleshooting?plugin. This plugin allows you to run a conflict check?without affecting normal visitors to your site.As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process:?How to check for plugin conflicts.

    Thread Starter nutsonshells

    (@nutsonshells)

    Hi Devnihil,

    Sorry for the delay.

    I just updated from 12.8 to 12.9.1 and the issue is resolved.

    Thanks
    Kind regards
    Regine

    Plugin Support devnihil

    (@devnihil)

    @nutsonshells Thanks for confirming that the updated resolved the issue. We are going ahead and marking this issue as resolved. If you require any further assistance please create a new issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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