Sent Confusion

  • Howdy. I tried to send a newsletter last night to 80 subscribers. The send-rate was 40 emails per hour. I’m sending them through a hosting service we use for our organization’s email. Test emails work. After hitting the “Send” button it was just sitting there so I clicked the “send now” link and 40 emails went out. I went to bed.

    8 hours later this morning the sent status was sitting at 52 of 80 sent. I clicked the “send now” and errors like these popped up:

    1 : Error Sending Message Clary Lake Association Harvest Supper Announcement [email protected] | DATA not accepted from server 550 5.4.6 Mail rate exceeded limit. Click here to unblock.

    I clicked the unblock link and my service provider said I wasn’t blocked. I’m assuming it was Gmail that was whining about my send-rate.

    A little later sent was sitting at 58. Then 78. Then finally about an hour later Mailpoet reported 80 emails sent. On the Stats page it says “Sent 30 minutes ago to 80 subscribers” yet the pie chart showing sent/opened/clicked stats says 35% (28) were not sent. I’ve ^F5’d and cleared my image cache and reloaded the page a few times and the pie chart does not change.

    So which is it? All 80 emails sent or only 52? How can I tell? Did Mailpoet just give up on certain emails after a certain number of errors?

    George-

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter gsfergusson

    (@gsfergusson)

    OK so I figured out what’s going on here, found the addresses that failed, and manually resent the email to them. I take it Mailpoet “gives up” after a certain number of failures.

    The REAL problem is my mail host provider who limits me to so-many emails in such-and-such a period of time, but won’t tell me what that rate is or describe their algorithm because, well, that would allow me to circumvent their controls.

    I’ve setup a Sendgrid account and (apparently) have that working now.

    Forward!

    Hi,

    So you’ve setup SendGrid and you can now send emails, right?

    Also, please use another FROM address different than your gmail. It could be something like [email protected]

    Thread Starter gsfergusson

    (@gsfergusson)

    Right. Have been testing. Seems to be working quite well. G-

Viewing 3 replies - 1 through 3 (of 3 total)
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