Sent and viewed dates showing as 1/1/1970

  • Resolved lest44

    (@lest44)


    3 years, 6 months ago

    Hi I put out a news post last night as normal after updating the plug-in and in the post notification report against each of the email subscribers, the sent date and time is saying 01/01/1970 00:00. Against those subscribers who have opened the email that seems to be the trigger to say they have viewed the post, it is showing the same date and time as in the sent field. Why is this and how is this fixed please?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor kishanranawat

    (@kishanranawat)

    Hi there,

    I am sorry to hear that you are facing this issue.

    We are able to replicate this issue on our end and have fixed it as well. We will include the fix in the upcoming release.

    Thank you for your patience and coordination.

    Thread Starter lest44

    (@lest44)

    Thanks, now that’s what I call good support. Well done, will look forward to the update.

    Plugin Contributor kishanranawat

    (@kishanranawat)

    Hi there,

    Thank you for appreciating our efforts.

    We have released a new version(4.7.9) of the Email Subscribers plugin which includes the fix for the issue you are currently facing.

    Please update to the latest version and let us know how it goes.

    Also if you have any further queries, feel free to let us know.

    Thank you.

    Plugin Contributor kishanranawat

    (@kishanranawat)

    Hi there,

    We haven’t heard back from you in a while,

    Assuming that our previous reply was helpful in resolving your issue, I’m going to mark this thread as resolved. You can reopen it in case if the issue still persists.

    If you have any further questions, feel free to start a new thread.

    Also, we hope you’re enjoying the Email Subscribers plugin and our support! If you liked it, then could you please do us a favor and leave a review here. This will help us spread the word and boost our motivation? In the review, if you can mention a particular feature which you liked the most, that would be awesome.

    Thank you.

    Thread Starter lest44

    (@lest44)

    Hi, Thanks for the update which appears to have worked. Sorry I had not had a chance to get back to you before now.

Viewing 5 replies - 1 through 5 (of 5 total)
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