Sensei LMS emailing all existing students when the plugin is reactivated

  • Resolved elbego

    (@elbego)


    1 month, 2 weeks ago

    Sensei LMS is now emailing all existing students when the plugin is reactivated or updated – the email sent it is the ‘welcome to your course’ email. Is this a bug?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jay

    (@bluejay77)

    Hi @elbego,

    This sounds like it could be a bug!

    Do you happen to be on Sensei Pro? Are the courses tied to subscriptions?

    Is this only happening when you re-activate the Sensei core plugin?

    Plugin Support Jay

    (@bluejay77)

    Hi there,

    It has been a while since we have heard from you, so I’m marking this topic as resolved.

    But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.

    Thread Starter elbego

    (@elbego)

    Keep it alive please – you messaged me privately. This issue still remains I believe?

    Plugin Support Jay

    (@bluejay77)

    Hi @elbego,

    Did you send us a ticket about disabling WC Paid Courses sending welcome emails?

    If so, per www.remarpro.com community guidelines, we are not allowed to support premium plugins (Sensei Pro/WCPC) in these forums.

    We’d be happy to assist you via email instead. Feel free to reply to that email if you need further assistance.

Viewing 4 replies - 1 through 4 (of 4 total)
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