Sending tracking number email to sales rep

Hi,

Please disable sending tracking email for an order (https://prnt.sc/tLC3QfCTtrmm), this will be applied for all other orders, the tracking email will not be sent since you disable it.

Best regards.

Hi,

Please disable sending tracking email for an order (https://prnt.sc/tLC3QfCTtrmm), this will be applied for all other orders, the tracking email will not be sent since you disable it.

Best regards.

I’m using your plugin to send tracking number with email to customers, It’s ok but I need to send a copy of the same email to a sales manager responsible. I’ve done the same thing for the WooCommerce order confirmation email. Here’s the script I’ve created. I want to do the same when sending the tracking email to the customer. It should also be sent to the sales manager.

Example:

//START send each customer email also to the agent
function send_email_to_agent( $recipient, $order ) {

// Bail on WC settings pages since the order object isn't yet set yet
$page = $_GET['page'] = isset( $_GET['page'] ) ? $_GET['page'] : '';
if ( 'wc-settings' === $page ) {
    return $recipient;
}

// just in case
if ( ! $order instanceof WC_Order ) {
    return $recipient;
}

// if the customer of this order, or his group has an assigned agent
$customer_id = $order->get_customer_id();

// first, check if the customer has an agent assigned directly.
$customer_agent = get_user_meta($customer_id,'salesking_assigned_agent', true);
if (!empty($customer_agent) && $customer_agent !== 'none'){
    // found agent
} else {
    // keep searching in the group
    $customer_is_b2b = get_user_meta($customer_id,'b2bking_b2buser', true);
    if ($customer_is_b2b === 'yes'){
        $customergroup = get_user_meta($customer_id, 'b2bking_customergroup', true);
        $customer_agent = get_post_meta($customergroup, 'salesking_assigned_agent', true);
    }
}

if (empty($customer_agent) or $customer_agent === 'none'){
    $order_id = $order->get_id();
    $customer_agent = $order->get_meta('salesking_assigned_agent');
}

if (!empty($customer_agent) && $customer_agent !== 'none'){
    // send email to agent as well
    $agent_info = get_userdata($customer_agent);
    $agent_email = $agent_info->user_email;
    $recipient .= ', '.$agent_email;
}

return $recipient;

}

add_filter( ‘woocommerce_email_recipient_customer_completed_order’, ‘send_email_to_agent’, 10, 2 );

I need to do something similar with the tracking number

if I edit in the “import_csv.php” like this way it works, but can I override it in my child theme? If not, how can I do the same?

   public static function send_mail( $order_id, $imported = array(), $update_scheduled_emails = false ) {
...
...


$order = wc_get_order( $order_id );

if ( $order instanceof WC_Order ) {
$customer_id = $order->get_customer_id();
$customer_agent = get_user_meta( $customer_id, 'salesking_assigned_agent', true );

if ( ! empty( $customer_agent ) && $customer_agent !== 'none' ) {
$agent_info = get_userdata( $customer_agent );
$agent_email = $agent_info->user_email;

}
}

$headers = apply_filters( 'woo_orders_tracking_email_headers', "Content-Type: text/html\r\nReply-to: {$email->get_from_name()} <{$email->get_from_address()}>\r\n", $email );
$headers .= 'Cc:' . $agent_email . "\r\n";

add_filter( 'woocommerce_email_styles', array( __CLASS__, 'woocommerce_email_styles' ) );
$send = $email->send( $user_email, $subject, $content, $headers, array() );
remove_filter( 'woocommerce_email_styles', array( __CLASS__, 'woocommerce_email_styles' ) );
if ( $update_scheduled_emails && false !== $send ) {
/*Remove from scheduled orders if any*/
$orders = get_option( 'vi_wot_send_mails_for_import_csv_function_orders' );
if ( $orders ) {
$orders = vi_wot_json_decode( $orders );
if ( count( $orders ) ) {
$orders = array_diff( $orders, array( $order_id ) );
update_option( 'vi_wot_send_mails_for_import_csv_function_orders', vi_wot_json_encode( $orders ) );
}
}
}

Hi,

Unfortunately, we do not provide support if you have implemented custom code in the plugin.

Best regards.