Sending Problems

Perhaps this link will help you figure out a couple potential sending issues.

https://sendpress.com/support/knowledgebase/troubleshooting-sending-email/

You could also send me a link to your site and I can try subscribing with my email address. Sometimes there can be problems sending to the domain the site is on depending on the configuration of your web host.

Doug at sendpress dot com

I had already found your “Troubleshooting Sending Email:” page, but nothing there addresses this particular issue.

Also, I did try subscribing from both a hosted email and another completely different email account not on the same host, which by the way, should not be a problem.

The site is work in progress but is here (subscribe is in the bottom right sidebar):

https://leandertheatre.org

Gotcha. I tried subscribing too but no email.

Could you provide this info:

https://sendpress.com/support/knowledgebase/what-information-should-i-provide-in-a-support-ticket/

Do you have access to the dreamhost logs? SSH?

I just received the “New User Registration” admin email for the registration test I did.

Here’s the info (I do see that port 25 is blocked):

WordPress Version: 3.5.1
SendPress Version: 0.9.2
PHP Version: 5.3.13
PHP Memory Limit: 90 MByte
PHP Memory Used: 48.07 MByte
MySQL Version: 5.1.56

Ports:
Port 25: blocked
Port 465: open
Port 587: open

### Begin System Info ###

## Please include this information when posting support requests ##

Multi-site: No

SITE_URL: https://www.leandertheatre.org
HOME_URL: https://www.leandertheatre.org

SP Version: 0.9.2
WordPress Version: 3.5.1

Platform: Windows
Browser Name: Chrome
Browser Version: 25.0.1364.172
User Agent String: Mozilla/5.0 (Windows NT 6.1; WOW
64) AppleWebKit/537.22 (KHTML, l
ike Gecko) Chrome/25.0.1364.172
Safari/537.22

PHP Version: 5.3.13
MySQL Version: 5.1.56-log
Web Server Info: Apache

PHP Memory Limit: 90M
PHP Post Max Size: 7M

WP_DEBUG: Disabled

WP Table Prefix: Length: 10 Status: Acceptable

Show On Front: posts
Page On Front: #0
Page For Posts: #0

Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On

UPLOAD_MAX_FILESIZE: 7MB
POST_MAX_SIZE: 7MB
WordPress Memory Limit: 40MB
WP_DEBUG: Off
DISPLAY ERRORS: On (1)
FSOCKOPEN: Your server supports fsockopen.

ACTIVE PLUGINS:

XXX

CURRENT THEME:

LHSTv1: tog-theme-2012-1

### End System Info ###

FYI …the “New User Registration” I referenced above was something else NOT related to your plugin.

Hi Rene,

I believe this is bug in the signup process. I am working on a fix for it and should have a minor release out hopefully sometime today but for sure by the end of the weekend.

Best,
Josh

Awesome, THX Josh! I appreciate the quick response and will be sure to leave a positive review once I have it working ??

Hi Josh and Others.
I think I got the same problem as described above.
I can send test mail but that’s all – no registration mail
and messages mail as well. Here are details from my config:

WordPress Version: 3.5
SendPress Version: 0.9.2.1
PHP Version: 5.2.10
PHP Memory Limit: 256 MByte
PHP Memory Used: 38.68 MByte
MySQL Version: 5.1.51

Ports:
Port 25: otwórz
Port 465: otwórz
Port 587: otwórz

Support Info:
### Begin System Info ###

## Please include this information when posting support requests ##

Multi-site: No

SITE_URL: https://www.fordczescibodo.pl/wordpress
HOME_URL: https://www.fordczescibodo.pl/wordpress

SP Version: 0.9.2.1
WordPress Version: 3.5

Platform: Windows
Browser Name: Chrome
Browser Version: 25.0.1364.172
User Agent String: Mozilla/5.0 (Windows NT 6.1; WOW
64) AppleWebKit/537.22 (KHTML, l
ike Gecko) Chrome/25.0.1364.172
Safari/537.22

PHP Version: 5.2.10
MySQL Version: 5.1.51-0.dotdeb.1
Web Server Info: Apache Web Server

PHP Memory Limit: 256M
PHP Post Max Size: 32M

WP_DEBUG: Disabled

WP Table Prefix: Length: 3 Status: Acceptable

Show On Front: posts
Page On Front: #0
Page For Posts: #0

Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /home/KONTA/WWW/PROFESSIONAL/b/bodo/_tmp
Use Cookies: On
Use Only Cookies: Off

UPLOAD_MAX_FILESIZE: 32MB
POST_MAX_SIZE: 32MB
WordPress Memory Limit: 40MB
WP_DEBUG: Off
DISPLAY ERRORS: On (1)
FSOCKOPEN: Your server supports fsockopen.

ACTIVE PLUGINS:

Configure SMTP: 3.1
Disable Comments: 0.9
Disable Updates: 1.0
SendPress: Email Marketing and Newsletters: 0.9.2.1
WP Content Slideshow: 2.3

CURRENT THEME:

Responsive: 1.8.9.3

### End System Info ###

Should I wait for update or maybe any other info are necessary?
Great thx for information.

Sebastian

New version with a fix for PHP 5.2 should be out this week. Hang in there. Testing right now.