Sending Name

  • Resolved naomispirit

    (@naomispirit)


    7 months, 2 weeks ago

    There was originally a typo in the business name when I set the site up. I’ve since corrected the name in the setttings but emails are still coming out with the wrong sender name. How can I fix this?

    The page I need help with: [log in to see the link]

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  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @naomispirit ????!

    Thank you for reaching out to MailPoet Support!

    the name in the setttings but emails are still coming out with the wrong sender name

    You can change the general settings under MailPoet > Settings > Basic tab. You can edit the FROM and REPLY TO sections for that.

    Also those settings can be defined on an email basis so you’ll want to check your active emails (automations, post notifications…) and make sure that the Sender info looks like you want.

    For instance this is a screenshot of where you would edit that info when creating/editing a newsletter:

    Screenshot

    Cheers!

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