Sending individual Tickets

  • Resolved tobiasoptin

    (@tobiasoptin)


    2 months, 3 weeks ago

    Hello,

    I setup the events ticket but I want to change how the e-mails are sent. When someone buys 4 tickets, he gets 1 e-mail with a list of the 4 tickets.

    I want to have it like this: The purchaser gets each ticket individually sent so he can share them to the other attendees who could come later etc

    Is this possible with php because there are no settings for the e-mails

    Thx in advance

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi @tobiasoptin ,

    Thank you for reaching out.

    I’m afraid there isn’t a way to change the behavior of how ticket emails are sent at this time. The default behavior is for the purchaser to receive a purchase receipt email and a tickets email with the latter containing the number of tickets that were purchased displayed in a list.

    Thread Starter tobiasoptin

    (@tobiasoptin)

    Hi @tristan083

    thx for the answer but is there nothing possible? Because when I sell tickets for an event and they don’t arrive all at the same time. How does this work? And if I purchase the tickets plus plugin to use the QR-code scanner. How do I scan the tickets when not all attendees are there at the same time?

    I hope you understand my problem and know a workaround.

    Thx for your help and time

    Plugin Support tristan083

    (@tristan083)

    Hi @tobiasoptin ,

    With the Event Tickets Plus add-on premium plugin, you’ll have the ability to enable Individual Attendee Collection (IAC) is a feature (see Enabling Attendee Information for Tickets). Here, the purchaser will be asked of each attendee’s name and email address which in turn provides the functionality for the purchaser to receive the purchase receipt email while each attendee will receive the ticket email.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It seems like it has been some time since we received a response from you, therefore, I will consider this matter as resolved. If you require any further assistance, please do not hesitate to start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.