Sending emails from MailChimp crash website

  • This seems to make no sense to me, but cause and effect has confirmed that each time we send out our Newsletter to our 20,000 subscribers, from MailChimp, our site bogs down to a crawl and/or won’t load at all and gives a timeout error.

    I fail to see how sending from MailChimp has any relationship to our site, but it happens every time. Once the email has finished sending, all is fine again, so it’s definitely related to sending it out.

    Hoping someone has some insight into how this is possible.

    • This topic was modified 3 years, 4 months ago by t-p. Reason: Moved to Fixing WordPress from Everything else WordPress

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    I recommend asking at MailChimp’s support so MailChimp’s developers and support community can help you with this.

    Thread Starter mcaravaglia

    (@mcaravaglia)

    Thank you. Unfortunately, MailChimp had no input as to our issue. Our site runs perfectly until moments after our Newsletter begins to send out and then our site is down until the moment after sending the Newsletter is complete. We have monitored this situation closely and it is clearly related to the sending of the Newsletter.

    Being that all content is uploaded to MailChimp and the Newsletter is sent from MailChimp’s servers, there seems no logical explanation as to why this is happening; however, it is indisputably related to the sending of the Newsletter.

    At this point, we are seeking a WordPress expert that may be able to look at our site and search for a solution. Any suggestions as to how we can hire this type of expert will be appreciated.

    • This reply was modified 3 years, 4 months ago by mcaravaglia.
    Moderator t-p

    (@t-p)

    Any suggestions as to how we can hire this type of expert will be appreciated.

    Please try https://jobs.wordpress.net/ or https://jetpack.pro/ and do not accept any hire offers posted to these forums.

    This topic will be closed as per the Forum Rules.

Viewing 3 replies - 1 through 3 (of 3 total)
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