• Resolved jamira

    (@iranslate)


    hi
    i’ve just activated the plugin. it is cool, practical and easy to use. but the problem is that the plugin doesn’t send any email at all. for instance, once the user signs up and enters the required details (and email), there’s a success message telling that activation email has been sent to your email but i’ve checked it dozens of time and there’s no email at all.
    the story goes the same about forgetting password. there is a success message that link of resetting password has been sent, but there is no email at all.
    i will be grateful if anybody help me with that. it is matter of business.

    my email for direct contacts: [email protected]
    the website: bookilix.ir

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Stiofan

    (@stiofansisland)

    Please make sure your sender email in the UPW email settings matches your website domain. Some servers will have issues woth this if not set to the same domain.

    Thanks,

    Stiofan

    Thread Starter jamira

    (@iranslate)

    Thank you so much dear Stiofan. It just worked once i did what you told. i changed the sender email including the domain and it worked for all sign ups, resetting passwords and the rest.
    Thank you so much.

    Thread Starter jamira

    (@iranslate)

    How can i remove the “Width limit” for cover photo? i want the user able to upload any image of any size for cover photo.

    @stiofansisland
    Thank you

    Hi,

    By default, we use the max size set in php.ini and we have given setting for overriding it. You can put a higher amount in the setting to allow whatever size you want to use but there must be some limit set.

    Regards,
    Patrik

    Thread Starter jamira

    (@iranslate)

    thanks. I mean i want to let the user to upload any kind of photo, in any size. but there is a WIDTH limit for cover and it doesn’t upload photos of smaller widths. how can i develop the code and set new size??

    would you please send me the directory for this?

    Thank you so much

    Hi,

    You can change the width from UsersWP->General->Profile->Show Advanced->Profile banner width.

    Regards,
    Patrik

    Thread Starter jamira

    (@iranslate)

    thanks. it worked.
    Good luck with you, your team and your plugin. ??
    regards

    Thread Starter jamira

    (@iranslate)

    i just want to know that when a banner or profile photo is uploaded, the former one is deleted automatically or it is saved on the site?

    if the past photos (banner or avatar) are saved on the site, how can users delete the last ones once they upload the new one?

    Thread Starter jamira

    (@iranslate)

    is there a way to set the banner’s height???

    Hi,

    We are working on allowing the user to delete/reset the banner image which will display the placeholder image. When a user uploads a new image the old image is deleted from the server.

    The banner height depends on the image uploaded and cropped by the user. If you want to limit the height of displaying an image in the profile page then you can do that via some CSS.

    Regards,
    Patrik

    Thread Starter jamira

    (@iranslate)

    Thanks so much.

    I found out that there is a limit for cropping images, because of the restrictions on width. I set the width at 300 px, there was a limit for height of image in cropping and the same was for other width limits.

    I want the users to be able to upload banner and avatars of ANY widht or height (you know there is a message that prevents users from images of lower width), and be able to Crop the photos at ANY size and ratio. what should I exactly do for this?

    Regards

    Thread Starter jamira

    (@iranslate)

    Is there any way to set limits for User’s Info content. I found out that there is no limit for user info and users can put infinite number of words and letters on their bio info.
    How can I set certain limits and word counts for user info and bio on account???

    Hi,

    All the above things can be done by some customization. We have provided action hooks and filters to extend or modify the functionalities of the plugin. If you look into the code then you will get an idea about the solution for the above things. You may need to get help from the developer.

    Regards,
    Patrik

Viewing 13 replies - 1 through 13 (of 13 total)
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