Sending button doesn’t work and GDPR consent checkbox doesn’t appear

  • Resolved theopennetwork

    (@theopennetwork)


    4 years, 11 months ago

    Hello

    I made this landing page, it looks beautiful but doesn’t work.
    When I clicked on subscribe button nothing happens.
    And also, I made the settings for GDPR and the checkbox doesn’t appear.

    Can you help me with this, please?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author fatcatapps

    (@fatcatapps)

    Hello,

    Thanks for reaching out. I took a look at your site, and it looks like it is experiencing critical JavaScript errors that is preventing other JS, like our quizzes, from running.

    You will need to determine the source of the issue, and resolve that, before the Quiz can function. The best way to isolate issues like this is to disable your theme and plugins, and re-enable them one at a time, testing the site after each one to see when the issue occurs.

    When you know what plugin or theme is creating this JS error, you can reach out to them for further support on the matter.

    Once that JS errpr is resolved, other software that uses JS will be able run nornally, like quiz cat.

    Hope that helps. let us know if we can be of further assistance.

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Theopennetwork,

    I am going to mark this as “resolved” but if you have any more issues, please feel free to reach out to us again.

    All the best.

Viewing 2 replies - 1 through 2 (of 2 total)
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