Sending an email after purchase

  • Resolved jurasjo

    (@jurasjo)


    4 years ago

    Hi

    After an order is completed two emails are sent to a recipient: email with a gift code – this is ok, but also a second email – confirmation of completing an order.

    I think only the first email should be sent. How to prevent sending of the second email?

    Thing are even worse when “Enable Downloadable feature” is selected. Recipient receives a confirmation of completing an order! He should not know about that.

    Br

Viewing 3 replies - 1 through 3 (of 3 total)
  • MakeWebBetter

    (@makewebbetter)

    Hi,

    Thanks for using our plug-in,

    Presently, when anyone purchase the gift card, two email were sent to it’s email i.e order confirmation email and the other of gift card template,

    As we have used a woocommerce emails for the sending Giftcard the order confirmation email will be sent to the customer, when they’ll make an order.

    Thanks

    Thread Starter jurasjo

    (@jurasjo)

    But customer is different person to recipient. Recipient is the one who should only receive a gift card and customer(person who pays) can receive both or only one which is order confirmation.

    MakeWebBetter

    (@makewebbetter)

    Hello @jurasjo ,

    If the customer chooses downloadable delivery methods for a gift card they revived two mails-
    – Order Confirmation mail, which is sent from the WooCommerce
    – Gift Card template mail, which is by our plugin. So that you can use the gift card coupon.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Sending an email after purchase’ is closed to new replies.