Sendinblue NULL error

  • Resolved pascalestudio

    (@pascalestudio)


    1 year, 9 months ago

    Hi,

    I have installed the Sendinblue plugin and configured the API. I have verified the API and also deleted it and created a new one.

    In the tests it says that everything is correct sometimes but no email arrives.

    Other times it gives an error like this:

    https://prnt.sc/fSEx6lsE-aKI

    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Support Dake

    (@dakeg)

    Hi @pascalestudio

    Thanks for reaching out and we are sorry to hear that you are experiencing email delivery issues with Sendinblue.

    You mentioned the Sendinblue plugin, did you mean our Sendinblue mailer or did you install the separate Sendinblue plugin? If you have both WP Mail SMTP and the Sendinblue plugin enabled then a conflict will occur.

    Please ensure that you only have WP Mail SMTP enabled and then try testing your email deliverability by sending a test email to the email address generated here: https://www.mail-tester.com/

    Afterward, you can check your score by clicking the button directly underneath.

Viewing 1 replies (of 1 total)
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