Sendinblue issue

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support alexisbienayme

    (@alexisbienayme)

    Hi @codrx,

    Thanks for contacting us! Could you please specify what’s your issue actually so I might provide some assistance ?

    Looking forward to hearing from you.

    Best Regards,

    Thread Starter codrx

    (@codrx)

    Hello,
    Can you please read the topic above.
    To be straight forward the issue it’s when we are using Sendinblue and we don’t have activated “to send transactional emails through Sendinblue” the unsubscribe button from the email that the client received after he submit the newsletter form doesn’t work and it’s working only if we check “send emails through Sendinblue” but we don’t want to do that.
    Tldr: that shortcode (unsubscribe) should work also without sending emails through sendinblue.
    Waiting for your reply,
    Thank you!

    Plugin Support alexisbienayme

    (@alexisbienayme)

    Hi,

    Thanks for your reply, it’s clear. Unfortunately, that feature is not available yet. However, we are working on improvements for the plugins. I have forwarded your needs to our Product team.

    Best Regards,

    Alexis

    Thread Starter codrx

    (@codrx)

    Hello,
    Thank you for your reply, but this is a huge GDPR issue and I’m forced to tell my clients to stop using Sendinblue services because of this.
    Some how because of this issue your taking the client unsubscribed privilege.
    Thank you!

    Thread Starter codrx

    (@codrx)

    Hello,
    We would like an update regarding this situation.
    Like I said before, unsubscribe it’s a GDPR main pillar.
    Thank you very much, waiting for your reply asap.

Viewing 5 replies - 1 through 5 (of 5 total)
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