SendGrid Plugin V. 1.11.7 Template Question

  • Resolved hpwd

    (@hpwd)


    6 years, 11 months ago

    This should be an easy question but I can’t seem to find the answer.
    Under Mail settins, there is an option to enter a template id.

    • Where do I find the template itself?
    • Where do I find the template ID value to enter into the form field?
    • Are these templates on the sendgrid web site in the admin area or do I create this?

    P.S. I am able to send the test messages via the API just fine.

    • This topic was modified 6 years, 11 months ago by hpwd. Reason: provided additional information, updated URL

    The page I need help with: [log in to see the link]

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  • Thread Starter hpwd

    (@hpwd)

    The templates are stored in your sendgrid account. Once you log in, using the left navigational bar, click on Templates > Transactional. There you’ll see options to create a template. Once you create a template, the ID will be just to the right of the title.

    Anonymous User 12640152

    (@anonymized-12640152)

    Hi! We apologize for the delayed response to your inquiry. Due to a transition in resources, SendGrid is no longer able to provide direct support through the WordPress forums. ?

    If you need further assistance please contact SendGrid Support from the SendGrid Support Portal – https://support.sendgrid.com/. Click Login & Contact Support, and then Contact Support to see your support contact options. Paying SendGrid customers have the option to contact support via phone, chat, or by submitting a ticket using our web form. All SendGrid customers have the option to submit a ticket using our web form. Thank you!

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