Sendgrid Plugin non-functioning with WordPress 4.9+

  • It appears the issue is affecting websites on WordPress 4.9 and above. This is a HUGE issue, we have 40 client websites using Sendgrid. All sites using the Sendgrid API and testing of plugin on the backend works…however contact forms that functioned, have now stopped sending mail (although they appear to work for the person using the form).

    The plugin needs works asap. I noticed others are reporting similar issues. Please help!

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  • Experiencing the same issue. Since upgrading to 4.9.1 the SendGrid plugin doesn’t appear in the left-hand admin sidebar nor does it send out email.

    Anonymous User 12640152

    (@anonymized-12640152)

    Hi! We apologize for the delayed response to your issue and would like to provide support as soon as possible. Due to a transition in resources, SendGrid is no longer able to provide direct support through the WordPress forums. ?

    For assistance please contact SendGrid Support from the SendGrid Support Portal – https://support.sendgrid.com/. Click Login & Contact Support, and then Contact Support to see your support contact options. Paying SendGrid customers have the option to contact support via phone, chat, or by submitting a ticket using our web form. All SendGrid customers have the option to submit a ticket using our web form. Thank you!

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