Sendgrid API Not Working

Hello there @marcodiversi,

hope you’re doing well and thanks for reaching us! ??

Have you already created a list in Sendgrid? Please advise!
https://sendgrid.com/docs/ui/managing-contacts/building-your-contact-list/

Warm regards,
Dimitris

I have created a few just to make sure!

there is something wrong with the API

Hi @marcodiversi,

Thanks for the update, we have passed your report to our QA team and devs so they can do some additional tests and check what’s going on.

Cheers,
Predrag

Hi @marcodiversi,

We did multiple tests on our end and each time when there was a list the connection was successful, the only way we could replicate the issue is when there was no list created.
Your SendGrid list page should look like this:
https://monosnap.com/file/cFILRl90Ctd3Z2NrSsqdjSLqoqx9UH
It must have one more list in addition to the default “global” list.

If you have a list added but the issue is still there can you please try disabling your other plugins and switching to default WP theme to see if you’re able to connect after that?

Cheers,
Predrag

Hello @marcodiversi

It’s been a while since we’ve heard back from you so I’m marking this topic as resolved. Feel free to post back any updates and we can re-open it and carry on troubleshooting. ??

Thank you,
Dimitris