Sender whit – in Domain not recived

  • Die Mehrheit der gesendeten Formulare, welche ausgefüllt werden, funktionieren und kommen an. ABER wenn der Besucher eine Mailadresse mit einem – im Domain hat, dann kommt dieses Mail nicht an.
    Was kann ich korrigieren?

    Viele Grüsse
    Markus

    The majority of the forms sent that are filled out work and arrive. BUT if the visitor has an email address with a - in the domain, then this email will not arrive.
What can I correct?

Best wishes
Markus

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @mawiti,

    Thank you for the question!

    As different ISPs and email service providers use different factors as metrics to filter spam or block emails, some email addresses may receive the notification email, while some do not. The best way that we know to improve email deliverability would be to use an SMTP plugin to configure the website to send authenticated emails.

    When you get the chance, could you give one of these SMTP options listed in https://wpforms.com/docs/how-to-fix-wordpress-contact-form-not-sending-email-with-smtp/ a shot and let me know if you have any questions?

    Thanks! ??

    Hi @mawiti,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Sender whit – in Domain not recived’ is closed to new replies.