Sender name not changing

Hi,

I’ve installed the plugin and it’s working fine: it’s sending emails. However ANY email through the website, on receipt, is saying from “Client’s Name” and not “Website Name”, e.g. John Smith not My Business. I cannot seem to change the sender’s name.

I have cleared the cache and in Post SMTP > Settings I have gone to the Message tab and checked “Prevent plugins and themes from changing this” but it makes no difference. Client Name is still the sender’s name.

Can anyone help?

Thank you.

Robin

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