• Resolved victorapp

    (@victorapp)


    Hello, it’s been a few weeks that I’m looking for and I contact the support but I have no concrete answers.

    I would like to define the device of a user in a tag so I use the following script on the page in question:

    <script type="text/javascript">
    OneSignal.push(function() {         
      OneSignal.sendTag("user_type", "VIP", function(tagsSent) {
        // Callback called when tags have finished sending
      });
    });
    </script>

    To insert this code in my page I use the plugin called “CSS AND JS TOOLBOX”

    The problem is that when the user goes to this page with his device, he is not recognized in my segment initiated by: Tag: user_type is VIP.

    I really need help because this is the function I really need for my clients, otherwise my site is useless.

    Image link :
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