Send Listing Owner Message

Hi daoudnagy,

To contact listing owners, the form you see is the form we have available right now. I’m not sure if you’re having some conflict above that hides the form during page load. Is that what is happening here?

If so, have you tried a conflict test? Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: https://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/

Please let me know.

Hello,

You did not get me right , i don’t have any problem with form.

i mean , in backdoor , i checked the check mark for allow user to contact listing owner with message. then i checked the check mark of he must be login.

on front door , you found just sentence mentions ” send message to listing owner ” with pop up message in box folded and then disappear….
the pop up box appears on the first seconds after page loaded.

so my inquiry, there is no option to make it appear like login link.

thanks

That definitely sounds like you’re having a conflict of some kind.

Can you please try the conflict test I suggested above?

Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: https://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/

Report back on what you find.

Hello,

Hello ,

At first, i would like to thank this plugin support team for this fast response

I am using BD ver : 4.0.3 and Wp 4.5.2 and my site is like directory .

Yea I am convinced with your diagnose, and i guess the conflict in upgrading to last BD version. because i noticed another thing i upgraded to last version 2 days ago, at this time , send message to listing owner through mobile device was working. Now, if you press through mobile device on “contact listing owner” button, the page will load and nothing happens.

so now to help me, I should downgrade to old version. so please could you guide me how to downgrade without affecting information on BD as my current website is launched and working with users

Link Ex: https://planyourfara7.com/business-directory/737/andrew-emil-photography/

Correction BD ver :4.0.1

Hi daoudnagy,

We definitely do NOT recommend downgrading to 4.0.1–there are too many issues with that we fixed in .0.2 and .0.3.

Can you please contact us here with a link to this forum thread so we can go deeper into this?: https://businessdirectoryplugin.com/contact/

Hi Support
I am having a similar problem I think
Send a Message To listing Owner works fine on all my PC’s and iPad but on my iPhone6 (9.3.2) a Button appears saying CONTACT LISTING OWNER (instead of SEND A MESSAGE TO LISTING OWNER) and nothing else comes up when clicked – no input screen
I am running the latest version of wordpress, edin theme and BD
I think it only happened with the recent update

Hi emlynjohnpowell,

Sorry that you ran into issues here!

In the future, please open a new thread regarding your issues since this one is a bit old now.

Can you tell me a bit more?
– What exact version of BD are you running? (number, please)
– Have you tried a conflict test yet? Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: https://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/

Report back on that and we’ll take it from there.