• Resolved aptharsia

    (@aptharsia)


    A certain group of users are able to read and comment on private posts. But they cannot receive notifications on private posts:

    sub_post_status_not_publish — Not applicable; $sub_post->post_status not publish. The post may have been set to a draft (or another unpublished status) before processing began.

    I’ve looked through the settings but see nothing for allowing private published posts to process/send notifications. Is there another way? These posts are privately published and are not drafts.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author guhemama

    (@guhemama)

    Is it really published? The plugin subscribes to the “new comment” filter, so it should work unless there is no other plugin/different integration interfering with this.

    Thread Starter aptharsia

    (@aptharsia)

    Yes, people have been commenting and status is privately published. The error I get back as to why it didn’t send is:

    sub_post_status_not_publish — Not applicable; $sub_post->post_status not publish. The post may have been set to a draft (or another unpublished status) before processing began.

    But the post it is doing it on is indeed published.

    I use MailBank for my email processor so will see if it’s them causing the problem. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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