• Resolved yesnumber

    (@yesnumber)


    Hello,

    I have created a custom field in MailChimp, the custom field is “COMPANY”

    On the website, I have a CF7 form and I’m using mc4wp-COMPANY field name to send the company name to MC contact, as described here: https://www.mc4wp.com/kb/send-cf7-fields-mailchimp/

    The log says “successfully subscribed… ” no errors about company field.

    Does this plugin send custom fields to MC?

    thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @yesnumber,

    Thanks for reaching out to us.

    Yes, our plugin does send the custom field to Mailchimp. Can you please go to the “MC4WP > Others” menu in your WordPress admin and let us know if you see any error messages in the log? If yes, please share with us.

    Thread Starter yesnumber

    (@yesnumber)

    Hi @hchouhan,

    Thanks for your answer. I think I know what was happening. I was subscribing and archiving myself in MC, and by doing that, the contact was already present in MC. The company field was not updating, even though I have the “Update existing subscribers option set to true on the CF7 integration page.

    I did another test with a different email address and the company field was sent over to MC with no problems.

    Thanks for your help.

Viewing 2 replies - 1 through 2 (of 2 total)
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