• Resolved Sam

    (@sambruton)


    Hi

    I have run a site audit test with SEMrush and I am getting an internal server code 500 code for this link and several others from wordfence_syncAttackData;

    https://www.pureorganiccbd.com/?wordfence_syncAttackData=1612340310.0046

    In the chrome dev tools console I see this error also

    GET https://www.pureorganiccbd.com/?wordfence_syncAttackData=1612343778.8303 net::ERR_ABORTED 500 (Internal Server Error)

    Is this something you can help me resolve?

    Thank you

    • This topic was modified 3 years, 9 months ago by Sam.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @sambruton, thanks for reaching out.

    It sounds potentially like a problem with outbound/inbound connections from your site to the Wordfence servers.

    Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Note: For the fastest response time, please make sure and add any information or questions directly to this topic and not the email address above unless asked.

    Thanks,

    Peter.

    Plugin Support wfpeter

    (@wfpeter)

    Hi @sambruton,

    I just took a look at our inbox and cannot find any diagnostics from your username. Were you able to resolve the issue before taking thes step of sending them over?

    Thanks again,

    Peter.

    Hi,

    We started receiving POST requests coming from our WP servers initiated by the Wordfence plugin to our website homepage, the requests look like this one:

    https://www.akhbaralaan.net/?wordfence_syncAttackData=1612315820.7249

    And we are receiving some GET requests when some visitors open some pages like the homepage or category pages.

    We tried to find the reason behind these requests but we didn’t find a clear answer. We are currently blocking these requests to avoid server overload.

    Could you please help with this?

    Best Regards,

    Plugin Support wfpeter

    (@wfpeter)

    Hi @abazeed,

    Please could you start a new topic as per the forum guidelines and copy the information you have given us here?

    We can better help our customers if topics concentrate on the specific issues for a single user just in case there are differences in the server setups or the solution required. We’ll always be glad to help you out!

    Thanks,

    Peter.

Viewing 4 replies - 1 through 4 (of 4 total)
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