Seller Can’t Upload The Image on Product, Photo Profile

  • Resolved sammascanio

    (@sammascanio)


    3 years, 3 months ago

    I’m as a admin can upload the image on dokan dashboard, but the role of seller, can’t upload the product.

    What is the problem?

    My upload folder is 755, limit upload is 2GB.

Viewing 1 replies (of 1 total)

  • Hi @sammascanio,

    It sounds like there might have a conflict on your site. So, this will need to check if that is coming from any theme or plugin. Please make sure that you’ve already done the conflict test. If you haven’t yet, then please follow the below procedures for testing purposes.

    • Please deactivate all plugins except the Dokan and WooCommerce.

      • If the above method doesn’t resolve your problem, then go for the next.

    • Switched to any default theme like Twenty Twenty-One or Storefront.
    • Clear your site cache as well as the browser cache and try the process again.

    If you’ve followed the above instruction but still having the problem, kindly contact us through our support channel.

    Thank you!

Viewing 1 replies (of 1 total)
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