Sell Tickets Add-On Support
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I’ve been having a problem with your plugin specifically the Sell Tickets Add-On your company provides.
I’ve added the plugin as instructed and I’ve installed the additional, required, plugins necessary for the plugin to run properly (see plugin screenshot).
Unfortunately, when I edit an event I encounter the following problems:
- Notification message pops-up saying “The backup of this post in your browser is different from the version below.” (see edit event screenshot)
- The “Restore the Backup” button doesn’t respond when pushed.
- The “Update” button to the right side doesn’t respond when pushed.
- The “Ticket Options” on the event page doesn’t respond when pushed.
I’ve tried various options such as the following to address the issue:
- Install the Health Check plugin to troubleshoot the problem
- Turn off each plugin to find out if there was a plugin issue (right the now it seem the issue went away when I turned off the Sell Tickets Add-On)
- Switch themes
- Installed plugin detector to troubleshoot
- Changed the PHP version from v7+ to v5.6
I look forward to hearing from you soon and thanks for your assistance.
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