Selective Sends – All Emails

  • Resolved aquarianalchemy

    (@aquarianalchemy)


    3 years, 11 months ago

    Hi there

    I’m having issues with MailPoet sending WooCommerce emails. At first, this was because I was using a gmail.com email. So I upgraded to the gSuite to have my domain specific email. Now newsletter emails are sending from MailPoet, but the WooCommerce emails seem to be selective.

    I have active products on my site that are being bought. At the moment, all WooCommerce email are not sending correctly. 1 out of 15 Abandon Cart emails, and 1 out of 4 product confirmation emails send correctly. And the MailPoet plugin dashboard doesn’t indicate that there were any failed emails, so I’m confused on why they aren’t sending.

    Can someone please help me get this straighten out? I’m at a loss on why MailPoet is selectively sending WooCommerce emails.

    I appreciate your assistance/feedback.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there @aquarianalchemy,

    Thanks for reaching out!

    So if I got it right, your automated WooCommerce emails created with MailPoet are not sent consistently.

    Can you please ensure that your customers have Subscribed status in MailPoet? It’s required for WooCommerce automated emails to be sent.

    Cheers!

    Hi there @aquarianalchemy,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Selective Sends – All Emails’ is closed to new replies.