Selection of SVG not possible

  • Resolved shenom

    (@shenom)


    7 years, 11 months ago

    Hi Benbodhi.

    I′m running out of ideas… Your plugin is installed, active and in advanced mode. Uploaded some SVGs in the media library – no problem. Still I can′t select any SVG on any place – post, site, whatever as a featured image. Because – the SVG just dont′shop up.

    Disabled all other plugins, changed the theme (running Avada) with no success.

    Any idea is very welcome!

    If You need access to our development site – no problem.

    Best & Thx / Sascha

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  • Plugin Author Benbodhi

    (@benbodhi)

    Thank you.
    I’ll see what I can find out and update you via email and update this thread with the necessary info.

    Plugin Author Benbodhi

    (@benbodhi)

    After some testing, it turns out the Avada theme messes up the uploading process and makes SVG thumbnails show as grey with a title over them and they are not usable in pages or posts and sometimes don’t even show in the media library modal.

    Additionally, the WordPress Toolset plugins were also creating issues.

    When reverting to Twentyseventeen and disabling the Toolset plugins, everything works as it should.

    As mentioned in my email, it would be best to contact the developers of both the theme and those plugins and let them know about the conflict with SVG Support (this plugin). Hopefully they can modify their code to play nice.

    This is a fringe case in which it will only happen with this particular setup, so I will mark as resolved for now because it doesn’t seem to be an issue with this plugin and how it functions.

    Please do respond with any further information after contacting the other devs if there is anything helpful. That would be greatly appreciated.

    Cheers
    Ben

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