• Resolved colourwheel

    (@colourwheel)


    Hi, I love this plugin. It’s working fine on one of my websites, but not another. I can’t select any checkbox, they just stay unselected.

    Both websites are running WordPress 4.9.5, the same version of the X theme, and both are using v1.1.1 of the plugin.

    Can you help please?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Intar IT

    (@tomiskym)

    Dear colourwheel,

    This can be some specific issue. I need access to your website – there can be some plugin conflict or back-end error in browser console. If you want to have secured website data – Create free job quote on https://wpkraken.io/, leave access there (service is secure) and ask for me – I’m Tomasz. I’m working for them. I will check this and if possible – i will fix it for free.

    You can give me full backup of your website too. E-mail: [email protected]

    Kind Regards,
    Tomasz

    Thread Starter colourwheel

    (@colourwheel)

    Hi Tomasz,

    Thanks for the response. I solved it by selecting the ‘use cookies’ option in the plugin’s settings, which I believe is off by default. This is obviously a bug somewhere. Odd that it hasn’t been seen before. If you want access to the site, I can give it, but only after the site is public.

    Regards,
    Andrew

    Plugin Author Intar IT

    (@tomiskym)

    Thank you for info! I will change it probably in the next update.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Selected state not working’ is closed to new replies.