Selected Checkbox wrong position

  • Resolved dauhli

    (@dauhli)


    3 years, 6 months ago

    When selecting the GDPR Checkbox in the WPForms form the check appears at the top of the form but not in the checkbox. This problem is not occuring when using the form withou popup maker. At the popup form however it appears.

    Please help me to find a solution. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Maria T

    (@mariatogonon)

    Hello @dauhli – thanks for reaching out to us and we apologize for this inconvenience.

    Please could you elaborate in greater detail of what exactly you are experiencing from your end? You can send us screenshot or screen recording of it. That way, we can see what you have now and we will have a better understanding of it.

    Kindly advise us and thank in advance.

    Plugin Support mark l chaves

    (@mlchaves)

    Hey @dauhli,

    I created a WPForms GDPR Contact Form on a site running Popup Maker. I added my GDPR form to a post and inside a popup (2 places in total).

    The GDPR checkbox is working fine on my post and my popup. Here’s a screengrab of the popup version.

    https://share.wppopupmaker.com/X6ulbzZP

    If you’re trying to add a WPForms GDPR contact form and your GDPR checkbox isn’t working properly, there might be a plugin conflict on your site.

    We’ve got a great guide to help you narrow down plugin conflicts.

    https://docs.wppopupmaker.com/article/332-test-whether-a-plugin-or-theme-interferes-with-popup-maker

    If you’re still seeing the issue after that, please share a screengrab or screencast as @mariatogonon mentioned.

    Also, a live link to the page having the issue would be helpful if you can do that.

    Thanks so much ??

    Mark

    Thread Starter dauhli

    (@dauhli)

    Hello, Thank you for your fast feedback. I will try to narrow the problem down as recommended. I will let you know if I found the solution.

    Best Regards
    David

    Bel

    (@belimperial)

    Hi @dauhli

    Thanks for getting back!

    Please let us know the result on your end and if you need further assistance, please don’t hesitate to reply here.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Selected Checkbox wrong position’ is closed to new replies.

Tags