Selected Analytics Graphs render then disappear

  • Resolved drumbillet

    (@drumbillet)


    1 year ago

    Having problems with x2 analytic reports/tabs: Products and Categories

    Clicking either of these 2 options momentarily generates data and graphs but then both data and graphs disappear?

    Other tabs like Overview and Revenue render correctly and data stays on the page.

    Troubleshooted with potential theme/plugin conflicts without success.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @drumbillet,

    Can you check your browser’s console for errors? Additionally, can you try on another browser, on incognito, or clearing your cache to see if this is a browser issue? If you can provide a screenshot of your page when the issue is present, that’ll also help us learn more about it!

    In the meantime, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
    System Status Report?which you can find via WooCommerce > Status > Get system report > Copy for support.

    Fatal error logs?(if any) under WooCommerce > Status > Logs.
    You could copy and paste your reply here or paste it via?https://gist.github.com/?and send the link here.

    Once we have more information, we’ll be able to assist you further.

    All the best,
    Omar

Viewing 1 replies (of 1 total)
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