• Resolved bronwynslater

    (@bronwynslater)


    I am using Conditional Groups in my form. I am also using Selectable Recipients with Pipes.

    On Tuesday my form was working perfectly. I tried using it this morning and got the error message “There was an error trying to send your message. Please try again later.”

    I have tried taking out the mail tag and sending it just to a normal email address and then it works but I need it to send to the mail tag which is the whole point of using Selectable Recipients with Pipes!

    The mail tag I am using in my To: field is [dealer-email] and the form code is as follows:

    <label>Select your province:*
    [select* dealer-province include_blank "Eastern Cape" "Western Cape" "KwaZulu-Natal" "Limpopo" "Mpumalanga" "Gauteng" "North West" "Northern Cape" "Free State" "International"] </label>
    
    [group easterncape-dealers]<label> Select a dealer from dropdown list:*
    [select dealer-email include_blank
    "Cycle HQ, East London, EC|[email protected]" 
    "The Cycle Asylum, Port Alfred, EC|[email protected]" 
    "The Full Cycle (Recycle Sports), Port Elizabeth, EC|[email protected]" 
    "The Bike and Brew, Port Elizabeth, EC|[email protected]"]</label> 
    [/group]
    
    [group westerncape-dealers]<label> Select a dealer from dropdown list:*
    [select dealer-email include_blank 
    "Knysna Cycle Works, Knysna, Western Cape|[email protected]"
    "Chris Willemse Cycles, Cape Town, Western Cape|[email protected]"
    "Bike Addict, Cape Town, Western Cape|[email protected]"
    "Ceres Cycles, Ceres, Western Cape|[email protected]"
    "Cycle Addict Oudtshoorn, Oudtshoorn, Western Cape|[email protected]"
    "Kroff Cycles, Paarl, Western Cape|[email protected], [email protected]"
    "Van Tonder Fietswinkel, Robertson, Western Cape|[email protected]"
    "Outdoor Escape, Stellenbosch, Western Cape|[email protected]"]</label> 
    [/group]
    
    [group freestate-dealers]<label> Select a dealer from dropdown list:*
    [select dealer-email include_blank 
    "Legend Cycles Welkom, Welkom, Free State|[email protected]"]</label> 
    [/group]
    
    [group gauteng-dealers]<label> Select a dealer from dropdown list:*
    [select dealer-email include_blank 
    "Cyclist Workshop, JHB, Gauteng|[email protected]"
    "Fishline Cycles, JHB, Gauteng|[email protected]"
    "Mellow Velo, JHB, Gauteng|[email protected]"
    "Solomon Cycles Woodmead, JHB, Gauteng|[email protected]"
    "UR Cycling, JHB, Gauteng|[email protected]"
    "Westdene Cycles, JHB, Gauteng|[email protected]"
    "Hanmar Cycles, Lichtenburg, Gauteng|[email protected]"
    "Cycle-Fix Pretoria East, PTA, Gauteng|[email protected]"
    "Hotspot Cycles, PTA, Gauteng|[email protected]"
    "Singletrack, PTA, Gauteng|[email protected]"
    "Solomons Cycles Lynwood, PTA, Gauteng|[email protected]"
    "Solomons Pretoria North, PTA, Gauteng|[email protected]"
    "Cycle Zone Rustenburg, Rustenburg, Gauteng|[email protected]"]</label> 
    [/group]
    
    [group kzn-dealers]<label> Select a dealer from dropdown list:*
    [select dealer-email include_blank 
    "Ballito Bicycle Co, Ballito, KZN|[email protected]"
    "Capella Lifestyle, Durban, KZN|[email protected]"
    "Dura Cycles, Margate, KZN|[email protected]"
    "Triathlon Cycles, Newcastle, KZN|[email protected]"
    "Solomons KZN, Springfield, KZN|[email protected]"
    "Hattons Cycles Umhlanga CC, Umhlanga, KZN|[email protected]"
    "Dura Cycles, Margate, KZN|[email protected]"]</label> 
    [/group]
    
    [group limpopo-dealers]<label> Select a dealer from dropdown list:*
    [select dealer-email include_blank 
    "Abdool Se Winkel, Hoedspruit, Limpopo|[email protected]"
    "Tzaneen Cycle Cafe, Tzaneen, Limpopo|[email protected]"]</label> 
    [/group]
    
    [group mpumalanga-dealers]<label> Select a dealer from dropdown list:*
    [select dealer-email include_blank 
    "Long Tom Cycle & Sport, Lydenburg, Mpumalanga|[email protected]"
    "Hi Definition Cycles, Middleburg, Mpumalanga|[email protected]"
    "Valencia Wholesalers, Nelspruit, Mpumalanga|[email protected]"
    "Sports Active, Secunda, Mpumalanga|[email protected]"]</label> 
    [/group]
    
    [group northwest-dealers]<label> Select a dealer from dropdown list:*
    [select dealer-email include_blank 
    "Cycle2U, Hartebeespoort, North West|[email protected]"]</label> 
    [/group]
    
    [group international-dealers]<label> Select a dealer from dropdown list:*
    [select dealer-email include_blank 
    "Ultimate Cycle Base, Gaborone, Botswana|[email protected]"
    "Mannie's Bike Mecca, Windhoek, Namibia|[email protected]"]</label> 
    [/group]
    
    [group northerncape-dealers]<label> Select a dealer from dropdown list:*
    [select dealer-email include_blank 
    "Pro Sports, Springbok, Northern Cape|[email protected]"
    "Breakaway Cycles, Kimberley, Northern Cape|[email protected]"
    "Dup's Cycles, Kuruman, Northern Cape|[email protected]"
    "Upington Cycle & Outdoor, Upington, Northern Cape|[email protected]"]</label> 
    [/group]
    
    <label> Your Name:*
        [text* your-name] </label>
    
    <label> E-mail:*
        [email* your-email] </label>
    
    <label> Contact Tel:*
       [tel* your-number] </label>
    
    <label> Preferred Size:*
    [text* bike-size] </label>
    
    <label> Comment:
        [textarea your-message] </label>
    
    [submit "Send"]

    As far as I can see I am not doing anything wrong. I just have my email address in each slot now for testing purposes.

    Please can someone advise me on what I could possibly do? Running the current version of CF7 but I unfortunately cannot update to the new WP due to conflicts with the theme on this site.

    The page I need help with: [log in to see the link]

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