Select products in product dropdown

Hi Jibran,

I guess you’re using an e-commerce plugin aren’t you?

Regarding the fields order, you do order custom fields as you like. The order is simple the order in which you declare the custom fields.

However, at the moment, the subject field will always be first and the message field will always be last as they are hardcoded in the template.

Hi Julien,

Yes using WooCommerce. Same question (how to filter products in dropdown).

I’ll need to have full control over field order. Can I easily override the subject and description in the template with my own markup? If so, will I need to override $save_callback for subject and description?

Is this possible?

Thanks for getting back to me.

Products sync definitely needs some improvements. See https://github.com/Awesome-Support/Awesome-Support/issues/288 for more details. We’ll be working on this soon.

Regarding the fields order, if you really need to change it, you can customize the submission template. See https://getawesomesupport.com/documentation/awesome-support/templating/

The template you want to customize is submission.php. Be very careful not to remove the various hooks.

See the new global issue: https://github.com/Awesome-Support/Awesome-Support/issues/296

Hey Julien,

This is my solution for getting a specific list of products. I like it as there’s no extra maintenance (based off real-time products in the database) and I have more control over field order.

Do you see any problem with it?

Regards,
-Jibran

wpas_add_custom_field(
	'field_products',
	get_field_args_products()
);

function get_field_args_products() {

	// get desired products
	$products_query = new WP_Query( array(
		'post_type' => array( 'product' ),
		'post__not_in' => array( '123', '234' ),
		'posts_per_page' => -1
	) );

	// the return options array
	$field_options = array( 'product_default' => '(Select one)' );

	// extract desired display info
	foreach( $products_query->posts as $product ) {
		$field_options[$product->ID] = $product->post_title;
	}

	// return
	return array(
		'title' => 'Product',
		'field_type' => 'select',
		'required' => true,
		'show_column' => true,
		'default' => 'product_default',
		'options' => $field_options
	);

}

Looks good to me.