Select Options Button Not working as expected

  • Resolved aknight731

    (@aknight731)


    6 years, 7 months ago

    While the add to cart button does add the item to the shopping cart

    The Select Option button only goes to the product pge

    [ redundant link removed ]

    The button was working prior to performing some overdue updates.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • It looks like your theme is Avada v2.1.1 which was published a long time ago. There have been many big changes in WooCommerce since then. Look at Dashboard > WooCommerce > Status – right at the bottom there will be a list of any template overrides. If any are marked as outdated, you’ll need to update your theme to the current version 5.6.2 for template compatibility with your version of WooCommerce.

    I can’t promise that’s the issue but it seems likely.

    With such a jump in theme version, there may be other new issues.

    Unfortunately, WooCommerce-aware themes and WooCommerce have to keep in sync for everything to work properly.

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    @aknight731,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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