Select field bug in woo checkout page

  • Resolved mehdimoradi7172

    (@mehdimoradi7172)


    1 year, 4 months ago

    I’ve faced a problem with dokan, when it’s enabled! The select fields of provinces and cities in checkout page doesn’t load properly

    Also any select field in checkout page run into problem

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @mehdimoradi7172

    It looks like there might be a conflict between the Dokan and the site theme or another plugin. To troubleshoot this, please try the below-described steps.

    • Please deactivate all plugins except the Dokan and WooCommerce.

    If the above method doesn’t resolve your problem, go for the next.

    • Switched to any default theme like Twenty Twenty or Storefront.
    • Clear your site cache as well as the browser cache and try the process again.

    You can follow this third-party article to trace the conflict.

    If the problem gets resolved, it can be said that there’s a conflicting theme or plugin on your site.

    I hope the information will help.

    Thanks!

    Thread Starter mehdimoradi7172

    (@mehdimoradi7172)

    Thank you for your reply, it seems dokan has issue with the checkout page! because i changed the theme and used theme 2023, provinces/cities field ran into same problem and didn’t load successfully!
    Notice that sometimes every thing are loading fine and sometimes we see the bug! Please check this video
    So guys may you be so kind to solve the issue?

    Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @mehdimoradi7172

    We have thoroughly tested the matter on our end, but unfortunately, we did not encounter any issues between Dokan and the WooCommerce checkout page.

    However, if the problem persists after following the aforementioned steps, I recommend reaching out to us through our official support channel.

    Thanks!

    Plugin Support sazdhossain

    (@sazdhossain)

    Hi?@mehdimoradi7172,

    Due to inactivity, we are closing this topic. If you have any further concerns or questions, please don’t hesitate to open a new topic.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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