Seems to have gone out of control

I was originally very happy with Ninja Forms about 10 years ago. It was a cleaner interface and more intuitive to use.

Today, however, it seems to have lost its direction. Forms often become stuck in maintenance mode and there is a hard to find button that says click this button if this happens (?!). Settings for forms are now much less intuitive. On one part of the system there are a series of tabs, the last of which is labelled “Advanced”. That tab contains a number of settings and several links, one of which is also labelled “Advanced”. Yikes.

I’ve had to manually search for and replace incorrect subject lines that, although they display correctly in the form editor, what is actually stored in the database is still an older version of the subject. More yikes.

The plugin has usually been reliable, but I’ve gotten much more worries about it as the number of these strange design decisions and odd flaws has grown. Seems like a rudderless ship plowing towards the rocks.