• Resolved mcmwebsol

    (@mcmwebsol)


    After updating to the latest version, my site went down with a critical error.

    There seems to be some sort of conflict with the Optima Express IDX Plugin. The 2 plugins work fine separately but not if both are activated.

    Fatal error: Uncaught Error: Call to a member function get() on null in /home/acctname/public_html/wp-includes/query.php:29 Stack trace: #0 /home/acctname/public_html/wp-content/plugins/optima-express/iHomefinderVirtualPageDispatcher.php(38): get_query_var(‘ihf-type’) #1 /home/acctname/public_html/wp-content/plugins/optima-express/iHomefinderVirtualPageDispatcher.php(123): iHomefinderVirtualPageDispatcher->initialize() #2 /home/acctname/public_html/wp-includes/class-wp-hook.php(326): iHomefinderVirtualPageDispatcher->postCleanUp(Array) #3 /home/acctname/public_html/wp-includes/plugin.php(256): WP_Hook->apply_filters(Array, Array) #4 /home/acctname/public_html/wp-includes/class-wp-query.php(3530): apply_filters_ref_array(‘the_posts’, Array) #5 /home/acctname/public_html/wp-includes/class-wp-query.php(3824): WP_Query->get_posts() #6 /home/acctname/public_html/wp-content/plugins/widget-google-reviews/includes/class-feed-deserializer.php(69): WP_Query->query(Array) #7 /home/acctname/public_html/wp-c in /home/acctname/public_html/wp-includes/query.php on line 29

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author richplugins

    (@richplugins)

    Hi @mcmwebsol,

    To investigate this question, please send to our email support[at]richplugins.com:

    1. Direct link to your website page where we can see and reproduce the issue;

    2. Link to the second plugin which cause a conflict;

    3. Debug information from the page: Google?Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send?it to us.

    Thanks!

    Hello. We are experiencing the same problem noted in this ticket with regard to a conflict with your plugin and the IDX Optimia Express plugin. Was there a solution that we can replicate on our end? Thanks!

    Plugin Author richplugins

    (@richplugins)

    Hi,

    When we installed Optimia Express plugin (with or without Google reviews) our test site is not down, but there’s a critical error which shown on each page and even on Plugins page, we even can’t deactivate Optimia Express.

    It seems this plugin has bugs and I think the problem is not in our plugin. Please contact directly to Optimia Express developers to fix that.

    Thanks!

    Thank you for testing. Can you please let me know what version of WordPress and PHP you are currently utilizing? Trying to isolate the conflict…

    Plugin Author richplugins

    (@richplugins)

    Hi,

    Yes, sure, our demo server has:

    PHP Version: 7.4.33

    WP Version: 6.5.4

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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