Seeing two images on page load

  • All my sites are loading odd -ie seeing a double loading image on load, one image with the loading animation other as an opaque bg? See my site for an example (the pink loading image)… thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author loftocean

    (@loftocean)

    Hi @easthalldesign ,

    Thank you for contacting us.

    Actually this is not an issue, this is the “Custom Image Loading” animation. You can check this page on the demo site of LoftLoader Pro and you will see the same animation effect (but in a different direction).

    If you’d like to hide the opaque bg and keep only the loading animation, you can add some simple CSS code to hide it:

    #loftloader-wrapper.pl-imgloading #loader img {
    opacity: 0;
}

    Thank you.

    Best regards,
    The Loft.Ocean Team

    Thread Starter easthalldesign

    (@easthalldesign)

    Your demo is doing the same thing! I’m not sure you understand what I mean – please see this page I have screenshot some staging websites…I never use to see 2 logos – just the one. Also in the Loftloader editor page It woks correct… I screenshot that too. Maybe this will help see the error. Thank you!

    https://www.easthalldesign.com/loftloader-demo/

    Ps I see it in Chrome but not Safari

    Plugin Author loftocean

    (@loftocean)

    Hi @easthalldesign ,

    Thank you for your reply, and thank you for providing us with the detailed explanation.

    However, we checked your website and our demo site on different devices (desktop, laptops, mobile phones), in different modern browsers (Chrome, Safari, FireFox, Opera), we still did not see the same problem. We have recorded a screencast video, please watch the video via this link: https://d.pr/v/UN9jYD .

    And we have not received the same problem report from other users.

    Therefore, could you please check your website and our demo page again by following the steps below?

    1. Please check if your browsers have been updated to the latest versions.

    2. Please check if your Chrome has any extensions installed. If so, try disabling all extensions, clear your browser cache and check again.

    3. You can also try to check again in the Incognito Window of Chrome.

    4. Please use other browsers to check the pages to see if the same problem occurs.

    5. Please also try to use other devices to check these pages. For example, use Chrome on a mobile phone, or use another computer.

    If you find more clues, please share with us. Thank you.

    Best regards,
    The Loft.Ocean Team

Viewing 3 replies - 1 through 3 (of 3 total)
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