• Resolved eppz

    (@eppz)


    In the woocommerce orders there is an origin section. It shows if the source nis from instagram google etc. Is it possible to also see it if someone came from my tiktok account? How can i connect my tiktok?

    The page I need help with: [log in to see the link]

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  • Hey there, @eppz! Thanks for contacting us. I’m happy to help you.

    Referral orders are orders made when the customer got to your website by clicking on a link on another website. This works for any website, including TikTok.

    You can find more about this in this guide.

    If you are looking to integrate your website with TikTok you might want to take a look at TikTok for WooCommerce. It has a lot of features to help you connect your store with TikTok. But please note that it does not affect the order attribution data on your website, those are two separate things ??

    I hope this was clarifying. Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

    Thread Starter eppz

    (@eppz)

    So from my end do i need to use any type of tracking link on the links i put on tiktok so it will show that its a referal from there? or just putting the link from my store and if someone clicks it it will automatically show?

    Hey, @eppz!

    For the order attribution to work, you don’t need to take any extra steps on your end. The system will automatically know if the person went to your website by clicking on a link on another site.

    Having said that, the order attribution information is stored temporarily using cookies in visitors’ browsers. Only in the event of an order, this data will be read and saved as order metadata.

    The cookies in visitors’ browsers expire after each session. WooCommerce’s order attribution feature is not suited to tracking visitors across multiple sessions or aggregating behavioral visitor profiles.

    So if you are looking for more detailed data, it might be better to use a plugin specialized in tracking this for behavioral visitor profiles.

    I hope this was clarifying. Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

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