See a breakdown of spam score for one message?

Hello @technicallyproduct,

Are you using Flamingo? If so, you should be able to access the feature you’re asking about, as CF7 Antispam adds some additional functionality to Flamingo.

To find this information, navigate to the Flamingo plugin, then go to Inbound Messages > Spam > Status (located in the sidebar). At the end of the metabox, you will find the “Spam log” which lists the failed tests. The spam score is calculated based on the user presets configured in the CF7 Antispam “Advanced Settings.” This option is visible after enabling it with the related checkbox.

Hi @codekraft – thanks for your reply! I am using Flamingo, and I can see the “Spam log” for an individual message. But in this case it just says “Spam log: blacklisted score: 12”. I would like to know why this message received a score of 12. Is there any way to get more information please?

The sender’s IP address is not on the “Blacklist” within the Antispam plugin settings so I don’t know why the message was blacklisted – there may be another reason? Thanks!

Ah, sorry, I forgot to specify this. The blacklist refers to when an IP address has already been banned and attempts to connect again, which increases its ban time. At this point that number you see (e.g. 12 in you case) its the blacklist score, which is decreased over time (see the unban routine, which decreases this score by 1 at regular intervals until the IP address is ‘unbanned’).

To find out the reason for the ban, you need to look at the first email he sent. Since the IP address was blacklisted, subsequent emails are no longer checked (this is why the log reports ‘blacklisted’ and not the real reasons).

Thanks @codekraft, that really helped my understanding! Appreciated.