• Resolved BiznetAUcoeur

    (@biznetaucoeur)


    Hello,
    I have a trouble after an upgrade on both event espresso and the plugin :
    I encounter that JS error whenever I try to submit a file (example from https://www.chronopro.net/events/corrida-de-chaumont/ page).

    It seems also that Event Espresso don’t find the file and won’t validate the subscription when the field is required.

    It also trigger another error : TypeError: “exts[qid] is null” at ssa_file_upload.js:12:17

    Could you please provide a quick hotfix please, as it blocks our whole website ? ??

    Thank you already !

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wordgeniee

    (@wordgenie)

    Hi,

    Have you set up any extensions for files on question settings page? If yes, then check if it is set up properly (extensions should be entered comma separated like jpg,jpeg,png etc)

    Plugin Author wordgeniee

    (@wordgenie)

    Hi,

    I did demo registration on your site. I think issue is resolved.

    Thread Starter BiznetAUcoeur

    (@biznetaucoeur)

    Hi,
    yes, I just waited for my customer confirmation, but it looks like it solved the problem. A shame I had a problem with the feature I was the one to ask you …
    Thank you for your help !

Viewing 3 replies - 1 through 3 (of 3 total)
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