Security Plugin Doesn’t Work with Cache

  • Resolved Niresh

    (@niresh12495)


    4 years, 1 month ago

    When i try to enable page caching with W3 Total Cache, CleanTalk doesn’t block countries which i have selected to be blocked in personal list. It works properly when i disable caching. Caching is essential because it reduces CPU Usage.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello, @niresh12495

    It’s a strange situation, Security plugin should be completely compatible to any caching plugin.

    Please reactivate the plugin with “Complete deactivation” option enabled:

    ? WordPress Admin Page —> Settings —> Security by CleanTalk —> General Settings —> enable “Complete Deactivation” —> Save Changes;
    ? Plugins —> Installed plugins —> Security by CleanTalk —> Deactivate
    ? Activate the plugin again.

    Did it help?

    Thread Starter Niresh

    (@niresh12495)

    I did what you said and it still same, i have blocked some countries including mine, when cache is enabled. I was able to access URLs, when i add a cache buster string then it got blocked.

    Plugin Support amagsumov

    (@amagsumov)

    We need some of your personal info for further investigations.

    Could, you please open a ticket in our private support system:
    https://cleantalk.org/my/support/open

    Thank you.

    Plugin Author alexandergull

    (@alexandergull)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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